Michael is the co-founder and president of E Pluribus Partners. He is the author of Fired Up or Burned Out: How to Reignite Your Team’s Passion, Creativity and Productivity and Connection Culture: The Competitive Advantage of Shared identity, Empathy and Understanding at Work, a contributor to other books including What Managers Say, What Employees Hear: Connecting With Your Front Line (So They’ll Connect with Customers) and The ASTD Management Development Handbook. Read more at: http://www.michaelleestallard.com/about-employee-engagement